Lombardicto IT Consuting provides support solutions which are reliable, quick and efficient. We pride ourselves for providing top customer support at all times and we work hard to maintain our standards.
We provide support services for servers, IP phones, work stations, Hand held devices, Laptops, routers and all other IT hardware.
We have a dedicated online ticketing system which allows you to raise a ticket, manage and track until it’s closed. The support solutions we provide are as follows:
– Online Support Ticket Management
– Online Device Reporting
– Standard Site Documentation
– Business hours phone and remote support
– After hours phone and remote support
– Prepaid On-Site visits
– Planned service visits
– Monthly Management Reporting