August 21, 2006

Way Better Than BPM 2.0

OK, this would be funny, drop-dead hilarious, if it weren't true...

The Daily WTF shows what happens when you combine Visio-based modeling with links to some arcane rules engine or newfangled language (see the "Workflow Action Blocks" in the diagram! Wow, 20th century technology at its finest: draw something incredibly complex, then code your heart out)

I hope the software for this system, where "even the most technically unskilled end-user could easily add and modify [the process]," was cheap, because I know the services required to implement and maintain it weren't...

Seriously, human-facing BPM is about a lot more than simply including the ability to define humans in the workflow constructs... it is about having humans of all stripes be included in the entire process life-cycle - from strategy, through implementation and, yes, also in the run-time experience, and then all around again.

How does your organization involve people in this life-cycle?

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Business process management requires a new set of technologies. When I started this blog in 2005, I wrote "By 2010, These will replace ERP as the primary focus of solution engineering at companies large and small." This has occurred. I also wrote" "By 2020, managing process through technology will be second nature to senior executives, and the transactional systems we use today will be like mainframes. My blog talks about BPM today, tomorrow and where we'll be in 2020." I still believe that. Welcome.